Project description

This proposed 12-month study seeks to draw upon lessons learned from informal transit systems, particularly from the developing world, to inform the development and implementation of demand responsive transit (often referred to microtransit) strategies in California. Through a comprehensive review of existing literature, case studies (n=up to 5), and expert interviews (n=15-20), this study aims to identify lessons learned, challenges, and opportunities associated with informal transit operations. Leveraging this understanding, the research will assess how such lessons can be applied to the design, deployment, and evaluation of microtransit and other demand-responsive services in California communities, including transportation network companies (TNC) and taxi models. Key areas of focus include business and operational models, fare affordability and financial sustainability (including operational costs), and potential policy frameworks. By synthesizing insights from informal transit experiences internationally, this proposed study seeks to contribute to the development of more equitable, efficient, and sustainable microtransit and demand-responsive strategies tailored to the diverse needs of all travelers.